Gmail delivers messages to tabbed inboxes based on complex, dynamic algorithms that consider subscriber engagement, content, and sender information. Messages from Email Service Providers (ESPs), like MailChimp (which GAWTP uses for email blasts), often have a higher chance of being delivered to the Promotions tab.
If you prefer that future messages go to the Primary tab, there are two things to do
The best way to ensure your emails appear in the Primary tab is to manually set this up in their Gmail account. There are three different ways to ensure that an email will show in a specific tab.
The easiest way to move an email in your inbox is to left-click and hold on the email to drag it from the Promotions tab over to the Primary tab.
Release the mouse to drop the email into the newly selected tab. Once dropped, Gmail displays a yellow box that asks if you want to make this change permanent. Click Yes to ensure that all messages with the same From email address appear in the Primary tab going forward.
Similar to the drag-and-drop option, right-click on the email in some browsers to bring up a small list of options. Click the Move to taboption and select the tab you want to move the email to.
A yellow box will display that asks if you want to make this change permanent. Click Yes to ensure that all messages with the same From email address (ours is GAWTP.Alerts@gawtp.com ) will appear in the Primary tab going forward.
Search for the From email address (ours is GAWTP.Alerts@gawtp.com ) in Gmail. When the results populate, click the small grey arrow to the right of the search bar to bring up the advanced search criteria. Click the Create a filter with this search link at the bottom of the results.
Near the bottom of the advanced filter window, you’ll see a Categorize as section with a drop-down menu where you can select the tab you want. Once you’ve created the filter, all the emails from that address that are currently in your inbox will be moved to the Primary tab. Any new emails from this address will be delivered directly to the Primary tab.